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Premium SPAM & Anti-virus filter.

Support tips from Hotkey

Easter Holiday Hours

Your Hotkey Service Desk will be available during the following hours over the Easter Holiday period.

2nd April Good FridayClosed
3rd April Saturday9am - 6pm
4th April Easter SundayClosed
5th April Monday9am - 6pm


  Please remember

Hotkey will never ask for your personal details through an email. If you have received any email asking for your account details or password, please ignore it and delete it immediately.

If you have already replied to an email like this, please contact us as soon as you can to change your password.

Complimentary Premium SPAM & anti-virus filter!

Over the last 6 months we have been working on a technical solution to reduce the number of spam emails you receive. This has been a complex process as we not only worked to reduce the amount of spam you receive, we also wanted to introduce a service that was free.

We have finally completed testing and the product has been rolled out so that you will now receive significantly less unwanted emails. Thousands of emails a day pass through our filter which constantly monitors for the latest virus threats to keep your emails safe.

All Hotkey email accounts now receive this built-in email virus filter and spam protection for FREE. It's our way of saying thank you for choosing us.

Please note:

  • Hotkey Email AntiSpam and Email AntiVirus are server-level email-only filters. They are free services for all designated Hotkey email accounts with an @hotkey.net.au address.

  • Email AntiVirus and Email AntiSpam will be disabled if email forwarding is enabled.

  • Hotkey's Email AntiVirus protects email accounts only. We recommend using a desktop anti-virus sotluion to protect your system from other means of infection. Bitdefender Internet Security (available only for a Windows PC) is recommended by Hotkey and you can get a 30% discount on RRP as a Hotkey customer.

    Click on the image below to purchase Bitdefender Internet Security.

Bitdenfender Internet Security 2010